“I hate performance reviews,” said Eve *. 

“I hate doing them and having them done for me,” said Adam*.  “I have an excellent relationship with my boss and we both find this to be really stressful. It sort of puts us in adversarial positions. We have these lengthy forms that take a long time to fill. It is hard to remember the good things I did; my boss tries to find areas that need improvement and we end arguing on compensation.” 

Eve looked empathetically. “I know they are very important but I put them off until I get these stern HR reminders. Sometimes I feel guilty. In order to be fair to my staff it takes a lot of time. What I need is a collaborative, encouraging process that focuses on the role, not only on what a person does or neglects to do.”

 *The names and titles are changed. The experience is based on participants in our Overcoming Overload Workshop.

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